Credits or refunds for recalled items a possibility
of ConsumerAffairs
Call it "refunds for recalls." That could be part of the new beefed-up crib safety rules unveiled before Congress by the head of the Consumer Product Safety Commission (CPSC).
CPSC Chairman Inez Tenenbaum told a House Energy and Commerce Committee panel that her "Safe Sleep Initiative" is considering a requirement that crib makers offer a refund or store credit when crib is recalled. This, she testified, would "incentivize consumers to discard and replace defective cribs."
At the same time, she cautioned that the requirement couldn't send manufacturers into bankruptcy or financial distress, as that could "foreclose the possibility of any corrective action."
Committee Chairman Bart Stupak (D-MI), emphasized the importance of the issue noting that "a baby crib is the only product designed expressly so that parents can leave their children unattended for long periods of time and be confident their children will be safe. What is most shocking," he added, "is that all of these recalled cribs were certified as meeting the industry's voluntary safety standards."
As part of her 6-step initiative, Tenenbaum said she plans to ratchet up public outreach in cases of crib and durable infant and toddler product recalls. This would include increasing consumer awareness via multimedia tools, including print, radio, television, and social media, as well as community-based events and partnerships with crib advocacy groups including Safe Kids USA, Keeping Babies Safe, and the National Safety Council.
The hearing by the Subcommittee on Oversight and Investigations came less than two weeks the recall of more than 2 million Stork Craft drop-side cribs and just days after Dorel Asia recalled more than 6000,000 cribs.
Federal crib safety standards haven't been updated since 1982.